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The startup’s “commitment to trust and safety” sets it apart from competitors and provides the foundation for a healthy and active marketplace.
Through 2020, organizations using cognitive ergonomics and system design in new artificial intelligence projects will achieve long-term success four times more often than others.
AI may only be able to give you 60 to 70 percent of the answer, and you’re going to need humans to fill that remaining 30 percent. It’s not an either/or, it’s a combination of both and mastering how that combination works is the difference between success and failure.
“For quality and compliance, we need to do human validation of listings to avoid pornography and other offensive material and maintain quality standards. Before turnaround time for sellers was more than 24 hours and that’s not something we were proud of. But with the help of the distributed workforce, we were able to reduce it to less than four hours.”